How To Fix SEPA216 - No mandates exist

SEPA216 - Overview

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 216

• Message text: No mandates exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA216 - No mandates exist ?

  The SAP error message SEPA216 ("No mandates exist") typically occurs in the context of SEPA (Single Euro Payments Area) direct debit transactions. This error indicates that there are no valid mandates available for the customer or the account from which the payment is being processed. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Missing Mandate: The most common reason for this error is that there is no mandate created for the customer or the specific bank account from which the payment is being initiated.
  Expired Mandate: The mandate may exist but could be expired or invalid.
  Incorrect Customer Data: The customer data may not be correctly linked to the mandate in the system.
  
  Configuration Issues: There may be issues with the configuration of the SEPA direct debit process in SAP.
  
  
  Solution:
  
  
  Create a Mandate:
  
  Ensure that a valid SEPA mandate is created for the customer. This can typically be done in the SAP system