Message type: E = Error
Message class: SEPA - SEPA Mandate: Messages
Message number: 216
Message text: No mandates exist
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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SEPA216
- No mandates exist ?The SAP error message SEPA216 ("No mandates exist") typically occurs in the context of SEPA (Single Euro Payments Area) direct debit transactions. This error indicates that there are no valid mandates available for the customer or the account from which the payment is being processed. Here’s a breakdown of the cause, potential solutions, and related information:
Cause: Missing Mandate: The most common reason for this error is that there is no mandate created for the customer or the specific bank account from which the payment is being initiated. Expired Mandate: The mandate may exist but could be expired or invalid. Incorrect Customer Data: The customer data may not be correctly linked to the mandate in the system.
Configuration Issues: There may be issues with the configuration of the SEPA direct debit process in SAP.
Solution: Create a Mandate: Ensure that a valid SEPA mandate is created for the customer. This can typically be done in the SAP system
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