How To Fix SEPA164 - There is no global lock for IBAN &1 creditor &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 164

• Message text: There is no global lock for IBAN &1 creditor &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA164 - There is no global lock for IBAN &1 creditor &2 ?

  The SAP error message SEPA164, which states "There is no global lock for IBAN &1 creditor &2," typically occurs in the context of handling SEPA (Single Euro Payments Area) transactions, particularly when dealing with IBANs (International Bank Account Numbers) and creditor information.
  Cause:
  This error usually arises when the system is trying to process a payment or a transaction involving a specific IBAN and creditor combination, but it cannot find a global lock for that combination. This can happen due to several reasons:
  
  Concurrency Issues: Multiple processes or users may be trying to access or modify the same IBAN and creditor information simultaneously, leading to a lack of a global lock.
  Missing Lock Mechanism: The locking mechanism that is supposed to prevent concurrent access to the IBAN and creditor data may not be functioning correctly.
  Data Integrity Issues: There may be inconsistencies or issues in the underlying data that prevent the system from establishing a lock.
  
  Solution:
  To resolve the SEPA164 error, you can take the following steps:
  
  
  Check for Concurrent Processes: Ensure that no other processes are currently accessing or modifying the same IBAN and creditor information. If there are, wait for those processes to complete.
  
  
  Review Lock Settings: Check the configuration settings related to locking mechanisms in your SAP system. Ensure that the locking is properly set up for the relevant tables and data.
  
  
  Data Consistency Check: Perform a data consistency check on the IBAN and creditor records. Look for any discrepancies or issues that might be causing the locking mechanism to fail.
  
  
  Transaction Logs: Review transaction logs to identify any recent changes or transactions that might have led to this error. This can help in diagnosing the root cause.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes or updates related to this error message. There may be patches or updates that address this issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  SEPA Compliance: Ensure that your SAP system is compliant with SEPA regulations, as this can affect how IBANs and creditor information are handled.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with payment processing and SEPA transactions, such as F110 (Automatic Payment Transactions) and others.
  User Authorizations: Check if the user encountering the error has the necessary authorizations to access and modify the IBAN and creditor data.
  
  By following these steps, you should be able to diagnose and resolve the SEPA164 error in your SAP system.