How To Fix SEPA055 - Customer '&1' does not have bank details with IBAN '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 055

• Message text: Customer '&1' does not have bank details with IBAN '&2'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA055 - Customer '&1' does not have bank details with IBAN '&2' ?

  The SAP error message SEPA055 indicates that a customer does not have the necessary bank details associated with their account, specifically the International Bank Account Number (IBAN) that is required for SEPA (Single Euro Payments Area) transactions. This error typically arises when attempting to process a payment or transaction that requires valid bank account information.
  Cause:
  
  Missing Bank Details: The customer record does not have any bank details entered, or the bank details do not include an IBAN.
  Incorrect IBAN: The IBAN provided may be incorrect or not associated with the customer in the system.
  Data Inconsistency: There may be inconsistencies in the customer master data, such as missing or incomplete information.
  Configuration Issues: The system may not be properly configured to handle SEPA transactions for the specific customer.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD02 for general data or FD02 for company code data).
  Verify that the bank details are correctly entered, including the IBAN.
  If the IBAN is missing, add the correct bank details.
  
  
  
  Validate IBAN:
  
  Ensure that the IBAN entered is valid and corresponds to the customer's bank account.
  Use an IBAN validation tool if necessary to check the format and correctness.
  
  
  
  Update Customer Data:
  
  If the customer has multiple bank accounts, ensure that the correct one is marked as the default for payments.
  Make sure that all required fields in the bank details section are filled out.
  
  
  
  Check Configuration:
  
  Ensure that the system is configured to handle SEPA transactions correctly. This may involve checking the payment methods and ensuring that they are set up to use IBANs.
  
  
  
  Test Transactions:
  
  After making the necessary updates, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02: Change Customer (General Data)
  FD02: Change Customer (Company Code Data)
  SEPA: Transaction for managing SEPA-related settings.
  
  
  
  Documentation: Refer to SAP documentation or help files for more detailed instructions on managing customer bank details and SEPA configurations.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By ensuring that the customer has valid and complete bank details, you should be able to resolve the SEPA055 error and proceed with the transaction.