How To Fix SEPA031 - The list of mandates to be created is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 031

• Message text: The list of mandates to be created is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA031 - The list of mandates to be created is empty ?

  The SAP error message SEPA031, which states "The list of mandates to be created is empty," typically occurs in the context of SEPA (Single Euro Payments Area) direct debit processing. This error indicates that the system is attempting to create SEPA mandates, but it has not found any mandates to process.
  Causes:
  
  No Mandates Available: There are no existing mandates for the customer or vendor for whom the SEPA direct debit is being processed.
  Incorrect Selection Criteria: The selection criteria used to generate the list of mandates may be too restrictive, resulting in no mandates being selected.
  Data Entry Issues: There may be issues with the data entered in the system, such as incorrect customer or vendor information.
  Mandate Status: The mandates that exist may not be in a valid status for processing (e.g., they may be inactive or expired).
  Configuration Issues: There may be configuration issues in the SEPA settings that prevent the system from recognizing existing mandates.
  
  Solutions:
  
  Check Mandate Existence: Verify that the relevant mandates exist in the system for the customer or vendor. You can do this by checking the mandate management transaction (e.g., transaction code DMND).
  Review Selection Criteria: Ensure that the selection criteria used to generate the mandates are correct and not overly restrictive. Adjust the criteria if necessary.
  Validate Data: Check the customer or vendor master data to ensure that all required fields are filled out correctly and that the data is accurate.
  Check Mandate Status: Review the status of the mandates to ensure they are active and valid for processing. If they are inactive or expired, you may need to create new mandates.
  Configuration Review: Review the SEPA configuration settings in your SAP system to ensure that everything is set up correctly. This includes checking the payment methods, mandate types, and other related settings.
  Create New Mandates: If no mandates exist, you may need to create new mandates for the customer or vendor.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as DMND (for managing mandates) and F110 (for payment runs).
  Documentation: Refer to SAP documentation or help files related to SEPA direct debit processing for detailed guidance on mandate management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to SEPA processing.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP financial processes.