How To Fix SEPA010 - External mandate reference cannot be 12 digit numerical

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 010

• Message text: External mandate reference cannot be 12 digit numerical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA010 - External mandate reference cannot be 12 digit numerical ?

  The SAP error message SEPA010, which states "External mandate reference cannot be 12 digit numerical," typically occurs in the context of SEPA (Single Euro Payments Area) direct debit transactions. This error indicates that the external mandate reference you are trying to use does not comply with the expected format.
  Cause:
  The error is triggered when the external mandate reference (which is used to identify a direct debit mandate) is formatted incorrectly. Specifically, the reference cannot be a 12-digit numerical value. The SEPA regulations require that the mandate reference must adhere to specific formatting rules, which often include:
  
  Length: The mandate reference should typically be between 1 and 35 characters.
  Character Set: It can include alphanumeric characters, but it cannot be purely numeric if it is 12 digits long.
  
  Solution:
  To resolve the SEPA010 error, you can take the following steps:
  
  
  Check the Mandate Reference: Ensure that the external mandate reference you are using is not a 12-digit number. If it is, modify it to include letters or change its length to comply with SEPA requirements.
  
  
  Format the Reference Correctly: Create a new mandate reference that meets the following criteria:
  
  Use a combination of letters and numbers.
  Ensure the total length is between 1 and 35 characters.
  Avoid using purely numeric values that are 12 digits long.
  
  
  
  Update the Configuration: If you are using a system or application that generates mandate references automatically, check the configuration settings to ensure that it generates valid references according to SEPA standards.
  
  
  Test the Changes: After making the necessary adjustments, try processing the transaction again to see if the error persists.
  
  
  Related Information:
  
  SEPA Direct Debit: Understand the SEPA direct debit process and the importance of mandate references in this context.
  SAP Documentation: Refer to SAP's official documentation or help resources for more detailed information on SEPA compliance and mandate management.
  Consult with SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP team for help.
  
  By ensuring that the external mandate reference adheres to the required format, you should be able to resolve the SEPA010 error and proceed with your transactions.