How To Fix /SEHS/HM_API003 - Product &1 does not exist or is not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/HM_API -

• Message number: 003

• Message text: Product &1 does not exist or is not activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/HM_API003 - Product &1 does not exist or is not activated ?

  The SAP error message /SEHS/HM_API003 Product &1 does not exist or is not activated typically occurs in the context of SAP's Health Management (HM) or similar applications where product data is being accessed or manipulated. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Product Not Created: The product referenced by the identifier &1 may not have been created in the system.
  Product Not Activated: The product exists but has not been activated. In some SAP modules, products must be activated before they can be used in transactions.
  Incorrect Product ID: The product ID being referenced may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the product not being available in the current system.
  Configuration Issues: There may be configuration settings that prevent the product from being recognized.
  
  Solutions:
  
  Verify Product Existence: Check if the product ID exists in the system. You can do this by navigating to the relevant product management transaction (e.g., using transaction codes like /SEHS/HM_PRODUCT).
  Activate the Product: If the product exists but is not activated, you will need to activate it. This can usually be done in the product management area of the application.
  Check Product ID: Ensure that the product ID you are using is correct. Double-check for any typos or formatting issues.
  Review Authorizations: Ensure that the user has the necessary permissions to access the product. This may involve checking user roles and authorizations in the SAP system.
  Data Synchronization: If the product is supposed to be synchronized from another system, check the integration settings and logs to ensure that data is being transferred correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the product management module you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for product management in your SAP system.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.