How To Fix /SEHS/HM_ALE014 - Log messages were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/HM_ALE -

• Message number: 014

• Message text: Log messages were deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/HM_ALE014 - Log messages were deleted ?

  The SAP error message /SEHS/HM_ALE014 Log messages were deleted typically indicates that log messages related to the Application Link Enabling (ALE) process have been deleted. This can occur for various reasons, such as system cleanup processes, manual deletions, or retention policies that are set up in the system.
  Cause:
  
  Retention Policy: The system may have a retention policy that automatically deletes old log messages after a certain period.
  Manual Deletion: Logs may have been manually deleted by a user with the appropriate permissions.
  System Cleanup: Regular system maintenance or cleanup jobs may have removed the log entries.
  Configuration Issues: There may be configuration settings that are causing logs to be deleted prematurely.
  
  Solution:
  
  Check Retention Settings: Review the retention settings for log messages in the ALE configuration. You can adjust these settings to retain logs for a longer period if necessary.
  Review Deletion Jobs: Check if there are any scheduled jobs that are set to delete log messages. You can modify or disable these jobs if they are not needed.
  Audit User Activities: If manual deletion is suspected, audit user activities to identify who deleted the logs and why.
  Reconfigure Logging: If the logging configuration is not meeting your needs, consider reconfiguring it to ensure that important logs are retained.
  Consult Documentation: Refer to SAP documentation or notes related to ALE logging to understand the expected behavior and any recommended practices.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SLG1 to view application logs and SLG2 to manage log objects.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  System Monitoring: Implement monitoring for log deletions to alert you when logs are deleted unexpectedly.
  Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for help.
  
  By following these steps, you should be able to identify the cause of the log deletion and implement a solution to prevent it from happening in the future.