How To Fix /SEHS/DG_DGA385 - IDoc was not posted; see import log

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DGA -

• Message number: 385

• Message text: IDoc was not posted; see import log

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DGA385 - IDoc was not posted; see import log ?

  The SAP error message /SEHS/DG_DGA385 IDoc was not posted; see import log indicates that an IDoc (Intermediate Document) was not successfully processed and posted in the SAP system. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Issues: The IDoc may contain invalid or incomplete data that does not meet the required format or business rules.
  Mapping Errors: There may be issues with the mapping of fields between the IDoc and the target SAP application.
  Configuration Issues: The IDoc type or message type may not be correctly configured in the system.
  Application Errors: The target application may have encountered an error while processing the IDoc.
  Authorization Issues: The user or process attempting to post the IDoc may lack the necessary authorizations.
  System Errors: There may be temporary system issues or downtime affecting IDoc processing.
  
  Solution Steps:
  
  
  Check the Import Log: 
  
  Go to transaction WE02 or WE05 to view the IDoc status and the import log. Look for error messages that provide more details about why the IDoc was not posted.
  
  
  
  Analyze the IDoc Data:
  
  Review the data in the IDoc to ensure it is complete and valid. Check for any missing mandatory fields or incorrect data formats.
  
  
  
  Review Mapping and Configuration:
  
  Verify that the IDoc type and message type are correctly configured in the system. Ensure that the mapping between the IDoc fields and the target application fields is correct.
  
  
  
  Check Application Logs:
  
  If the IDoc is intended for a specific application, check the application logs (transaction SLG1) for any related error messages.
  
  
  
  Authorization Check:
  
  Ensure that the user or process that is trying to post the IDoc has the necessary authorizations to do so.
  
  
  
  Reprocess the IDoc:
  
  If the issue is resolved, you can reprocess the IDoc using transaction BD87 or by changing the status of the IDoc in WE02 to allow for reprocessing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific IDoc type or message type for additional troubleshooting steps.
  
  
  
  Related Information:
  
  IDoc Status Codes: Familiarize yourself with IDoc status codes (e.g., 51 for errors, 03 for successfully processed) to understand the processing state of the IDoc.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific IDoc type or message type.
  Transaction Codes:
  
  WE02 / WE05: Display IDocs
  BD87: Reprocess IDocs
  SLG1: Application log
  
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.