How To Fix /SEHS/DG_DG871 - Error during conversion due to missing Customizing entries

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DG -

• Message number: 871

• Message text: Error during conversion due to missing Customizing entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DG871 - Error during conversion due to missing Customizing entries ?

  The SAP error message /SEHS/DG_DG871 indicates that there is an issue during the conversion process due to missing Customizing entries. This error typically arises in the context of SAP's Data Governance or related modules where specific configuration settings are required for the system to function correctly.
  Cause:
  The error is usually caused by one or more of the following reasons:
  
  Missing Customizing Entries: The required configuration settings in the Customizing tables are not maintained. This could be due to incomplete setup or changes in the system that have not been reflected in the Customizing settings.
  Incorrect Configuration: The existing Customizing entries may be incorrect or not aligned with the expected values for the conversion process.
  Transport Issues: If the Customizing settings were transported from another system, there may have been issues during the transport that resulted in missing or incomplete entries.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the relevant Customizing transaction (e.g., SPRO) and verify that all necessary entries are maintained.
  Look for specific settings related to the module or functionality you are working with.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or implementation guide for the specific module to identify the required Customizing settings.
  Ensure that all prerequisites are met.
  
  
  
  Transport Requests:
  
  If the Customizing settings were supposed to be transported, check the transport logs for any errors or issues.
  Re-import the transport request if necessary.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the exact point of failure.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to the module you are working with, as they can help you navigate to the necessary Customizing settings.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the /SEHS/DG_DG871 error in your SAP system.