How To Fix /SEHS/DG_DG421 - Sales document is no longer valid

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DG -

• Message number: 421

• Message text: Sales document is no longer valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DG421 - Sales document is no longer valid ?

  The SAP error message /SEHS/DG_DG421 Sales document is no longer valid typically indicates that the sales document you are trying to access or process has become invalid. This can happen for several reasons, including:
  Causes:
  
  Document Deletion: The sales document may have been deleted or archived.
  Status Change: The status of the sales document may have changed, making it no longer valid for processing (e.g., it may have been completed or canceled).
  Time Limit: There may be a time limit set for processing the sales document, and it has expired.
  Data Inconsistency: There could be inconsistencies in the data related to the sales document, possibly due to changes in related master data or configuration.
  Authorization Issues: The user may not have the necessary authorizations to access or process the sales document.
  
  Solutions:
  
  Check Document Status: Verify the status of the sales document in the system. If it has been deleted or archived, you may need to retrieve it from the archive or create a new document.
  Review Change Logs: Look at the change logs to see if there have been any recent changes to the document that could have affected its validity.
  Consult with IT Support: If you suspect data inconsistency or system issues, consult with your IT support team or SAP Basis team to investigate further.
  Check Authorizations: Ensure that you have the necessary authorizations to access the sales document. If not, contact your system administrator to request the required permissions.
  Recreate the Document: If the document is indeed invalid and cannot be recovered, you may need to recreate it based on the original data.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like VA03 (Display Sales Order) or VA02 (Change Sales Order) to check the status of the sales document.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for more details on sales document processing and error handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.