How To Fix /SEHS/DG_DG216 - Invalid user name

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DG -

• Message number: 216

• Message text: Invalid user name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DG216 - Invalid user name ?

  The SAP error message /SEHS/DG_DG216 Invalid user name typically indicates that the username being used to log into the SAP system is not recognized or is invalid. This can occur for several reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Incorrect Username: The username entered may be misspelled or incorrect.
  User Not Created: The user may not have been created in the SAP system.
  User Locked or Inactive: The user account may be locked or inactive due to various reasons, such as too many failed login attempts.
  Authorization Issues: The user may not have the necessary authorizations to access the system.
  System Configuration: There may be issues with the system configuration or user management settings.
  
  Solutions:
  
  Verify Username: Double-check the username for any typos or errors. Ensure that you are using the correct case, as usernames are often case-sensitive.
  Check User Existence: Use transaction code SU01 to check if the user exists in the system. If not, you may need to create the user.
  Unlock User Account: If the user account is locked, an administrator can unlock it using transaction code SU01 or SU10 (for mass changes).
  Activate User Account: If the user is inactive, an administrator can activate the account in the same way.
  Review Authorizations: Ensure that the user has the necessary authorizations to log in and access the required transactions.
  Consult with SAP Basis Team: If the issue persists, it may be necessary to consult with the SAP Basis team or system administrator for further investigation.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SU53: Display Authorization Check (to check authorization issues)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.
  Documentation: Refer to SAP Help documentation for user management and security settings.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to gather more specific error logs or messages and consult with your SAP support team for further assistance.