How To Fix /SEHS/DG_DG112 - Change number collision following update

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DG -

• Message number: 112

• Message text: Change number collision following update

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DG112 - Change number collision following update ?

  The SAP error message /SEHS/DG_DG112 Change number collision following update typically occurs in the context of SAP's Engineering Change Management (ECM) or similar modules where change numbers are used to track modifications to materials, documents, or other objects. This error indicates that there is a conflict with change numbers during an update process, which can happen for several reasons.
  Causes:
  
  Concurrent Updates: Multiple users or processes are trying to update the same change number simultaneously, leading to a collision.
  Change Number Status: The change number may be in a status that does not allow updates, such as being locked or already completed.
  Data Consistency Issues: There may be inconsistencies in the database or application state that prevent the update from being processed correctly.
  Configuration Issues: Incorrect configuration settings in the change management process can lead to conflicts.
  
  Solutions:
  
  Check for Concurrent Processes: Ensure that no other users or processes are trying to update the same change number at the same time. If possible, coordinate updates to avoid collisions.
  Review Change Number Status: Check the status of the change number in question. If it is locked or in a completed state, you may need to unlock it or create a new change number for the update.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any issues that may be causing the collision.
  Error Logs: Review the application logs for more detailed error messages that can provide insights into the specific cause of the collision.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CC01 (Create Change Number), CC02 (Change Change Number), and CC03 (Display Change Number) to manage change numbers effectively.
  Documentation: Review SAP documentation related to Engineering Change Management for best practices and guidelines on managing change numbers.
  User Training: Ensure that users involved in the change management process are adequately trained to minimize the risk of collisions due to improper handling of change numbers.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.