How To Fix /SEHS/BA_MISC2793 - Error reading the contact person for customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC2 -

• Message number: 793

• Message text: Error reading the contact person for customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC2793 - Error reading the contact person for customer & ?

  The SAP error message /SEHS/BA_MISC2793 indicates that there is an issue with reading the contact person for a specific customer in the system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing Data: The contact person data for the specified customer may be missing or incomplete in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the contact person data for the customer.
  Data Corruption: There could be corruption in the database or inconsistencies in the data related to the customer or contact person.
  Configuration Issues: There may be configuration issues in the system that prevent the retrieval of contact person data.
  Technical Issues: There could be underlying technical issues, such as problems with the database connection or system performance.
  
  Solutions:
  
  Check Customer Data: Verify that the contact person data for the specified customer exists and is complete. You can do this by navigating to the customer master data in SAP and checking the contact person details.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to view the contact person data. This may involve checking user roles and permissions in the SAP system.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies or corruption in the customer or contact person data.
  Configuration Review: Review the configuration settings related to customer master data and contact persons to ensure they are set up correctly.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues that may be causing the error.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check the customer and contact person details.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customer master data and contact persons for further insights into how these elements are managed within the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution. If the problem continues, consider escalating the issue to your SAP support team for further investigation.