How To Fix /SEHS/BA_MISC2358 - A collision has occurred when changing the record with the change number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC2 -

• Message number: 358

• Message text: A collision has occurred when changing the record with the change number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC2358 - A collision has occurred when changing the record with the change number ?

  The SAP error message /SEHS/BA_MISC2358 A collision has occurred when changing the record with the change number typically indicates that there is a conflict when trying to change a record that is associated with a specific change number. This can happen in scenarios where multiple users or processes are trying to modify the same record simultaneously, leading to a collision.
  Causes:
  
  Concurrent Modifications: Multiple users or processes are attempting to change the same record at the same time.
  Change Number Conflicts: The change number being used may already be locked or in use by another transaction.
  Data Locking Issues: SAP uses locking mechanisms to prevent data inconsistencies. If a record is locked by another user or process, you may encounter this error.
  Incorrect Change Number: The change number being referenced may not be valid or may not correspond to the record being modified.
  
  Solutions:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the record you are trying to change. If you find a lock that is not needed, you can delete it (if you have the necessary authorizations).
  Wait and Retry: If the error is due to concurrent modifications, waiting for a moment and then retrying the operation may resolve the issue.
  Verify Change Number: Ensure that the change number you are using is correct and valid for the record you are trying to modify.
  Communicate with Users: If you are in a multi-user environment, communicate with other users to ensure that no one else is trying to modify the same record at the same time.
  Check for Background Jobs: Sometimes, background jobs may be processing records that you are trying to change. Check transaction SM37 for any relevant background jobs.
  Review Custom Code: If there are custom developments or enhancements in your SAP system, review them to ensure they are not causing the collision.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM37 (for job monitoring), and SE11 (for data dictionary) to help diagnose the issue.
  User Authorizations: Ensure that you have the necessary authorizations to modify the records and change numbers in question.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.