How To Fix /SEHS/BA_MISC1831 - Error on WWI server &1: Generated files not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC1 -

• Message number: 831

• Message text: Error on WWI server &1: Generated files not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC1831 - Error on WWI server &1: Generated files not found ?

  The SAP error message /SEHS/BA_MISC1831 indicates that the WWI (Word-based Output Interface) server is unable to find the generated files that it expects to process. This error can occur in various scenarios, particularly when generating documents or reports using WWI.
  Causes:
  
  File Generation Issues: The files may not have been generated correctly due to issues in the WWI configuration or the underlying data.
  File Path Problems: The specified path for the generated files may be incorrect or inaccessible.
  Permissions Issues: The WWI server may not have the necessary permissions to access the directory where the files are supposed to be generated.
  Network Issues: If the WWI server is trying to access files over a network, there may be connectivity issues.
  Configuration Errors: Incorrect settings in the WWI configuration or in the SAP system can lead to this error.
  
  Solutions:
  
  Check File Generation: Verify that the files are being generated correctly. You can do this by checking the WWI logs for any errors during the file generation process.
  Verify File Paths: Ensure that the paths specified in the WWI configuration are correct and that the directories exist.
  Check Permissions: Make sure that the WWI server has the necessary permissions to read and write to the specified directories.
  Review WWI Configuration: Check the WWI configuration settings in SAP to ensure they are set up correctly. This includes checking the output type and the associated settings.
  Network Connectivity: If the files are being accessed over a network, ensure that there are no network issues preventing access to the files.
  Restart WWI Server: Sometimes, simply restarting the WWI server can resolve temporary issues.
  
  Related Information:
  
  WWI Logs: Check the WWI logs for detailed error messages that can provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the WWI documentation for configuration guidelines and best practices.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the /SEHS/BA_MISC1831 error on the WWI server.