How To Fix /SEHS/BA_MISC1828 - Error on WWI server &1: Another generation service is blocking Word

/SEHS/BA_MISC1828 - Overview

• Message type: E = Error

• Message class: /SEHS/BA_MISC1 -

• Message number: 828

• Message text: Error on WWI server &1: Another generation service is blocking Word

Self-Explanatory Message

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/SEHS/BA_MISC1828 - Details

• The SAP error message /SEHS/BA_MISC1828 indicates that the WWI (Word-based Output) server is unable to generate documents because another generation service is currently blocking Microsoft Word. This typically occurs when multiple instances of the WWI server are trying to access Word simultaneously, leading to a conflict.
  
  Cause:
  
  Concurrent Access: Multiple WWI processes are trying to access the Word application at the same time.
  Word Instance: An existing instance of Word may not have been closed properly, causing it to lock the application.
  
  Configuration Issues: There may be configuration settings in the WWI server that are not optimized for concurrent processing.
  
  
  Solution:
  
  
  Check Running Processes:
  
  Ensure that there are no other instances of Word running. You can check this in the Task Manager (Windows) and end any unnecessary Word processes.
  
  
  
  Restart WWI Server:
  
  Restart the WWI server to clear any locks that may be held by previous processes.
  
  
  
  Adjust WWI Configuration:
  
  Review the configuration settings for the WWI server. Ensure that the