How To Fix SEFS_LDAP_MSG002 - General error for user &1 during LDAP data extraction

SAP Error Message - Details

• Message type: E = Error

• Message class: SEFS_LDAP_MSG -

• Message number: 002

• Message text: General error for user &1 during LDAP data extraction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEFS_LDAP_MSG002 - General error for user &1 during LDAP data extraction ?

  The SAP error message SEFS_LDAP_MSG002, which indicates a "General error for user &1 during LDAP data extraction," typically arises during the process of extracting user data from an LDAP (Lightweight Directory Access Protocol) directory. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Incorrect LDAP Configuration: The connection settings for the LDAP server may be incorrect, including the server address, port, or authentication method.
  User Credentials: The credentials used to connect to the LDAP server may be invalid or lack the necessary permissions to access the user data.
  Network Issues: There may be network connectivity problems between the SAP system and the LDAP server.
  User Not Found: The specified user (&1) may not exist in the LDAP directory or may have been deleted.
  LDAP Schema Issues: The LDAP schema may not be compatible with the expected structure in SAP, leading to extraction failures.
  Timeouts: The extraction process may be timing out due to large data volumes or slow response times from the LDAP server.
  
  Solutions:
  
  
  Check LDAP Configuration:
  
  Verify the LDAP server settings in the SAP system (transaction code LDAP or SU01 for user settings).
  Ensure that the server address, port, and authentication method are correctly configured.
  
  
  
  Validate User Credentials:
  
  Confirm that the credentials used for the LDAP connection are correct and have the necessary permissions to access the required user data.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check connectivity to the LDAP server from the SAP system.
  Ensure that firewalls or network policies are not blocking the connection.
  
  
  
  Check User Existence:
  
  Verify that the user specified in the error message exists in the LDAP directory and is active.
  
  
  
  Review LDAP Schema:
  
  Ensure that the LDAP schema is compatible with the SAP system's expectations. You may need to adjust the mapping or configuration.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are suspected, consider increasing the timeout settings for the LDAP connection in the SAP system.
  
  
  
  Check Logs for Detailed Errors:
  
  Review the SAP application logs (transaction code SLG1) for more detailed error messages that can provide additional context for the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP integration and the specific error message for any patches or updates that may address known issues.
  Documentation: Refer to the official SAP documentation for LDAP integration to ensure that all configurations are correctly set up.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the SEFS_LDAP_MSG002 error and successfully extract user data from the LDAP directory.