How To Fix SECSTORE101 - Entry &1 does not have an entry in the LDAP system user maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 101

• Message text: Entry &1 does not have an entry in the LDAP system user maintenance

What causes this issue?

Entry &V1& starts with "BC_LDAP_" and is a password entry for the LDAP
system user with the key &V2&.
However, there is no corresponding entry in the maintenance view
LDAPUSER.

System Response

If you select the option <LS>Delete Inconsistent Entries</>, the entry
is deleted from the secure storage, since it is no longer required.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE101 - Entry &1 does not have an entry in the LDAP system user maintenance ?

  The SAP error message SECSTORE101 indicates that there is an issue with the integration between SAP and the LDAP (Lightweight Directory Access Protocol) system. Specifically, the error message states that an entry (user) does not exist in the LDAP system user maintenance. This typically occurs when SAP is trying to authenticate a user against the LDAP directory, but the user is not found.
  Cause:
  
  User Not Created in LDAP: The user that is being referenced does not exist in the LDAP directory.
  Incorrect User ID: The user ID being used in SAP does not match the entry in the LDAP system.
  LDAP Configuration Issues: There may be misconfigurations in the LDAP settings within SAP, preventing it from correctly querying the LDAP directory.
  Synchronization Issues: If there is a synchronization process between SAP and LDAP, it may not have run successfully, leading to missing entries.
  Access Rights: The SAP system may not have the necessary permissions to access the LDAP directory.
  
  Solution:
  
  Verify User Existence: Check the LDAP directory to ensure that the user exists. If not, create the user in the LDAP system.
  Check User ID: Ensure that the user ID being used in SAP matches the entry in the LDAP directory. Pay attention to case sensitivity and any special characters.
  Review LDAP Configuration: Check the LDAP configuration settings in SAP (transaction code LDAP or SU01 for user maintenance) to ensure they are correct. This includes the LDAP server address, port, and binding credentials.
  Test LDAP Connection: Use the LDAP test tools available in SAP to verify that the connection to the LDAP server is functioning correctly.
  Check Synchronization: If there is a synchronization process, ensure it is running correctly and that there are no errors in the logs.
  Review Access Rights: Ensure that the SAP system has the necessary permissions to access the LDAP directory. This may involve checking the service account used for LDAP access.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP integration and user management for any known issues or patches.
  Documentation: Review the SAP documentation on LDAP integration for best practices and configuration guidelines.
  Logs: Check the SAP system logs (transaction SM21) and LDAP logs for any additional error messages that may provide more context on the issue.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have taken.
  
  By following these steps, you should be able to identify and resolve the issue related to the SECSTORE101 error message in SAP.