How To Fix SECSTORE080 - Entered characters of key are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: SECSTORE - Secure Storage

• Message number: 080

• Message text: Entered characters of key are incorrect

What causes this issue?

The characters from the key that you entered do not match the correct
data.

System Response

The key generation operation is terminated.

How to fix this error?

Repeat the entire operation.
We do not intend to provide an option to correct the entry, and given
the purpose of the procedure, it would not be meaningful to do so.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECSTORE080 - Entered characters of key are incorrect ?

  The SAP error message SECSTORE080 indicates that the characters entered for a key (usually a password or a key for accessing secure storage) are incorrect. This error typically occurs in the context of accessing secure storage areas, such as when trying to access a secure store for credentials or keys.
  Cause:
  
  Incorrect Input: The most common cause is that the user has entered the wrong characters for the key or password.
  Key Expiration: The key may have expired or been revoked.
  Case Sensitivity: The input may be case-sensitive, and any mismatch in case can lead to this error.
  Special Characters: If the key includes special characters, they may not have been entered correctly.
  Configuration Issues: There may be issues with the configuration of the secure storage or the key store.
  
  Solution:
  
  Re-enter the Key: Double-check the key or password you are entering. Ensure that you are typing it correctly, paying attention to case sensitivity and special characters.
  Check for Expiration: Verify if the key has expired or if there are any policies in place that might affect its validity.
  Use the Correct Key: Ensure that you are using the correct key for the intended purpose. If you have multiple keys, confirm that you are using the right one.
  Consult Documentation: Refer to the SAP documentation or your organization's guidelines for the correct procedure to access the secure storage.
  Reset the Key: If you are unable to resolve the issue, you may need to reset the key or password, if applicable.
  Contact Support: If the problem persists, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to secure storage and key management for any known issues or updates.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  User Permissions: Ensure that the user has the necessary permissions to access the secure storage.
  SAP Security Configuration: Familiarize yourself with the security configuration settings in your SAP system, as they may affect key management.
  
  By following these steps, you should be able to diagnose and resolve the SECSTORE080 error in SAP.