How To Fix SECM058 - Failed to send User Context data. Failure threshold exceeded.

SAP Error Message - Details

• Message type: E = Error

• Message class: SECM - SECM: Messages

• Message number: 058

• Message text: Failed to send User Context data. Failure threshold exceeded.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SECM058 - Failed to send User Context data. Failure threshold exceeded. ?

  The SAP error message SECM058: Failed to send User Context data. Failure threshold exceeded typically indicates that there is an issue with the communication between the SAP system and the user context data service. This error can occur in various scenarios, such as when the system is trying to send user context data to a backend system or when there are issues with the configuration of the user context service.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the backend or external service that is supposed to receive the user context data.
  Configuration Errors: Incorrect configuration settings in the SAP system or the backend service can lead to failures in sending user context data.
  Service Unavailability: The backend service that is supposed to receive the user context data may be down or not reachable.
  Performance Issues: High load on the system or backend service can lead to timeouts or failures in processing the user context data.
  Threshold Settings: The failure threshold for sending user context data may be set too low, causing the system to trigger this error even for minor issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the backend service. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration: Verify the configuration settings related to user context data in both the SAP system and the backend service. Ensure that all necessary parameters are correctly set.
  Check Service Status: Confirm that the backend service is up and running. If it is down, you may need to restart it or contact the service administrator.
  Monitor System Performance: Check the performance of both the SAP system and the backend service. If either system is under heavy load, consider optimizing performance or scaling resources.
  Adjust Threshold Settings: If applicable, consider adjusting the failure threshold settings to allow for more retries or to accommodate temporary issues.
  Review Logs: Check the SAP system logs (transaction codes like SLG1) for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation related to user context data and the specific components involved in your scenario.
  Community Forums: Consider checking SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.