How To Fix SECM037 - Host Agent Adapter failed to get server list.

SAP Error Message - Details

• Message type: E = Error

• Message class: SECM - SECM: Messages

• Message number: 037

• Message text: Host Agent Adapter failed to get server list.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SECM037 - Host Agent Adapter failed to get server list. ?

  The SAP error message SECM037, which states "Host Agent Adapter failed to get server list," typically indicates an issue with the communication between the SAP system and the Host Agent. This can occur in various scenarios, such as when trying to access the server list for monitoring or management purposes.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the Host Agent.
  Host Agent Configuration: The Host Agent may not be properly configured or may not be running.
  Authorization Issues: The user or service account may not have the necessary permissions to access the server list.
  Service Availability: The Host Agent service may be down or not responding.
  Firewall Settings: Firewall rules may be blocking the communication between the SAP system and the Host Agent.
  Version Compatibility: There may be compatibility issues between the SAP system and the version of the Host Agent being used.
  
  Solutions:
  
  Check Host Agent Status: Ensure that the Host Agent is running on the server. You can check this by accessing the server where the Host Agent is installed and verifying its status.
  Network Connectivity: Test the network connection between the SAP system and the Host Agent. Use tools like ping or telnet to check connectivity.
  Review Configuration: Verify the configuration settings of the Host Agent. Ensure that it is correctly set up to communicate with the SAP system.
  Check Permissions: Ensure that the user or service account has the necessary permissions to access the Host Agent and retrieve the server list.
  Firewall Rules: Review firewall settings to ensure that the necessary ports for communication between the SAP system and the Host Agent are open.
  Restart Services: If the Host Agent is running but still not responding, try restarting the Host Agent service.
  Update Software: Ensure that both the SAP system and the Host Agent are updated to compatible versions. Check for any patches or updates that may resolve known issues.
  Logs and Traces: Check the logs of the Host Agent and the SAP system for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Host Agent configuration and troubleshooting.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.