How To Fix SECATT_HTTP_STATUS408 - Request Timeout

SAP Error Message - Details

• Message type: E = Error

• Message class: SECATT_HTTP_STATUS - eCATT HTTP Status Messages

• Message number: 408

• Message text: Request Timeout

What causes this issue?

The client did not produce a request within the time that the server was
prepared to wait. The client MAY repeat the request without
modifications at any later time

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SECATT_HTTP_STATUS408 - Request Timeout ?

  The SAP error message "SECATT_HTTP_STATUS408 Request Timeout" typically indicates that a request made to a server has timed out. This can occur in various scenarios, particularly when using SAP's eCATT (extended Computer Aided Test Tool) for automated testing or when making HTTP requests to external services.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the target server.
  Server Response Time: The server being contacted may be slow to respond, leading to a timeout.
  Configuration Issues: Incorrect configuration settings in the SAP system or the target server can lead to timeouts.
  Load on the Server: The server may be under heavy load, causing it to take longer to respond than the timeout threshold allows.
  Firewall or Security Settings: Firewalls or security settings may be blocking or delaying the request.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is a stable network connection between the SAP system and the target server. You can use tools like ping or traceroute to diagnose network issues.
  Increase Timeout Settings: If possible, increase the timeout settings in the eCATT configuration or in the HTTP request settings to allow more time for the server to respond.
  Server Performance: Check the performance of the target server. If it is under heavy load, consider optimizing the server or scaling resources.
  Review Configuration: Verify the configuration settings in both the SAP system and the target server to ensure they are correct and compatible.
  Check Logs: Review the logs on both the SAP system and the target server for any error messages or warnings that could provide more context about the timeout.
  Firewall Rules: Ensure that firewall rules are not blocking or delaying the requests. Adjust the rules if necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
  eCATT Documentation: Review the eCATT documentation for best practices and configuration guidelines.
  Performance Monitoring: Implement performance monitoring tools to keep track of server response times and network latency.
  Testing in Isolation: If possible, test the HTTP request in isolation (e.g., using tools like Postman or curl) to determine if the issue is specific to the SAP environment or the target server.
  
  By following these steps, you should be able to diagnose and resolve the "SECATT_HTTP_STATUS408 Request Timeout" error in your SAP environment.