How To Fix SE863 - Service &1: quantity &2 less than quantity &3 in purchase order

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 863

• Message text: Service &1: quantity &2 less than quantity &3 in purchase order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SE863 - Service &1: quantity &2 less than quantity &3 in purchase order ?

  The SAP error message SE863 indicates that there is a discrepancy in the quantities specified in a purchase order (PO). Specifically, it means that the quantity being processed (quantity &2) is less than the expected or required quantity (quantity &3) for a particular service (Service &1). This error typically occurs during the processing of service-related purchase orders, particularly when trying to confirm or invoice a service that has not been fully delivered or completed.
  Cause:
  
  Quantity Mismatch: The quantity you are trying to process (e.g., confirm or invoice) is less than what was originally ordered or expected in the purchase order.
  Service Entry Sheet Issues: If you are using service entry sheets, the quantities recorded in the service entry sheet may not match the quantities in the purchase order.
  Partial Deliveries: If the service has been partially delivered, the system may not allow you to process a confirmation or invoice for a quantity that is less than what was ordered.
  Incorrect Data Entry: There may be a mistake in the data entry when creating the purchase order or service entry sheet.
  
  Solution:
  
  Check Purchase Order: Review the purchase order to confirm the expected quantity (quantity &3) for the service (Service &1). Ensure that the quantity you are trying to process (quantity &2) is correct.
  Adjust Quantity: If you are trying to confirm or invoice a quantity that is less than what was ordered, you may need to adjust the quantity to match the ordered quantity or create a new service entry sheet that reflects the correct quantity.
  Service Entry Sheet: If applicable, check the service entry sheet for the service and ensure that the quantities match the purchase order. If there are discrepancies, correct them.
  Consult with Procurement: If you are unsure about the quantities or if there are issues with the purchase order, consult with your procurement or purchasing department for clarification.
  System Configuration: In some cases, the error may be related to system configuration or settings. If the issue persists, it may be necessary to involve your SAP support team to investigate further.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), or ML81N (Service Entry Sheet) to review and modify the relevant documents.
  Documentation: Ensure that all service-related documentation is complete and accurate, including any service entry sheets and confirmations.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.
  
  By following these steps, you should be able to resolve the SE863 error and ensure that the quantities in your purchase order and service entry sheets are aligned correctly.