How To Fix SE501 - Purchase order item is not a service item


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SE - Dienstleistungen Stammdaten Leistungsposition

  • Message number: 501

  • Message text: Purchase order item is not a service item

  • Show details Hide details
  • What causes this issue?

    You have chosen an item that is not a service item.

    System Response

    How to fix this error?

    Choose an item with item category "D" from this document or choose
    another purchase order containing service items.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SE501 - Purchase order item is not a service item ?

    The SAP error message SE501, which states "Purchase order item is not a service item," typically occurs when you are trying to perform an action related to a purchase order item that is not classified as a service item. This error is common in scenarios where the system expects a service item but receives a material item instead.

    Cause:

    1. Item Category: The purchase order item is defined with an item category that is not designated for services (e.g., standard item category instead of service item category).
    2. Incorrect Configuration: The configuration of the purchase order item may not align with the expected service item settings.
    3. Document Type: The document type used for the purchase order may not support service items.
    4. Data Entry Error: There may have been a mistake during the data entry process, leading to the selection of the wrong item type.

    Solution:

    1. Check Item Category: Verify the item category of the purchase order. Ensure that it is set to a service item category (e.g., "D" for services) if you intend to create a service-related purchase order.
    2. Review Purchase Order Configuration: Check the configuration settings for the purchase order in the SAP system. Ensure that the settings allow for service items and that the correct item categories are defined.
    3. Change Document Type: If the document type does not support service items, consider using a different document type that does.
    4. Correct Data Entry: If the error is due to incorrect data entry, correct the purchase order item to reflect the appropriate service item category.
    5. Consult Documentation: Review SAP documentation or consult with your SAP administrator to ensure that the purchase order is set up correctly for service items.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ME23N (Display Purchase Order) to manage purchase orders.
    • Item Categories: Familiarize yourself with the different item categories in SAP, especially those related to services (e.g., D for services).
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to this error message.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify purchase orders, as restrictions may lead to errors.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in procurement processes within SAP.

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