How To Fix SE432 - Service &: quantity recorded becomes negative

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 432

• Message text: Service &: quantity recorded becomes negative

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SE432 - Service &: quantity recorded becomes negative ?

  The SAP error message SE432, which states "Service &: quantity recorded becomes negative," typically occurs in the context of service entry sheets or service confirmations in SAP. This error indicates that the quantity being recorded for a service is resulting in a negative value, which is not allowed in the system.
  Cause:
  
  Negative Quantity Entry: The most common cause is that the quantity being entered for a service is less than the quantity already recorded, leading to a negative balance.
  Incorrect Configuration: There may be issues with the configuration of the service or the related materials, such as incorrect settings in the service master or service order.
  Data Entry Errors: Manual data entry errors can also lead to this situation, where the user inadvertently enters a quantity that is not aligned with the existing records.
  Service Order Status: The status of the service order may not allow for further entries, or it may have been closed or completed, preventing additional quantities from being recorded.
  
  Solution:
  
  Check Existing Quantities: Review the existing service entry sheets or confirmations to ensure that the quantity you are trying to enter does not exceed the already recorded quantity.
  Adjust Quantity: If you find that the quantity you are trying to enter is indeed causing a negative balance, adjust the quantity to a valid number that does not exceed the total recorded.
  Review Service Order: Check the status of the service order to ensure it is open and allows for additional entries. If it is closed, you may need to reopen it or create a new service entry.
  Configuration Review: If the issue persists, review the configuration settings for the service and ensure that they are set up correctly. This may involve checking the service master data and related settings in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling service entry sheets and confirmations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ML81N (Service Entry Sheet) and IW41 (Confirmation of Service Order) to navigate and troubleshoot effectively.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to make changes to service entries, as restrictions may also lead to errors.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.