How To Fix SE402 - Sum of values exceeds the allowed maximum value per service line

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 402

• Message text: Sum of values exceeds the allowed maximum value per service line

What causes this issue?

You have attempted to release planned or unplanned services against a
contract service line. The resulting total released value for this
contract line exceeds the technical maximum value.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SE402 - Sum of values exceeds the allowed maximum value per service line ?

  The SAP error message SE402, "Sum of values exceeds the allowed maximum value per service line," typically occurs in the context of service-related transactions, such as when creating or processing service orders, service confirmations, or invoices. This error indicates that the total value of the services being processed exceeds a predefined limit set in the system.
  Cause:
  
  Configuration Limits: The maximum allowed value for a service line is configured in the system. This limit is often set to prevent excessive billing or to comply with business rules.
  Incorrect Data Entry: The values entered for the services may be incorrect or not aligned with the expected limits.
  Cumulative Values: If multiple service items are being processed together, their cumulative value may exceed the allowed limit.
  
  Solution:
  
  
  Check Configuration: 
  
  Review the configuration settings for service line limits in the relevant SAP module (e.g., SAP SD, SAP PS). This may involve checking the settings in the customizing transaction (SPRO) under the relevant area (e.g., Sales and Distribution, Project System).
  If necessary, adjust the maximum allowed value to accommodate the business needs, but ensure that this change aligns with company policies.
  
  
  
  Review Transaction Data:
  
  Verify the values entered for each service line. Ensure that they are correct and within the allowed limits.
  If multiple service lines are being processed, check the total value to ensure it does not exceed the limit.
  
  
  
  Split Transactions:
  
  If the total value exceeds the limit, consider splitting the transaction into smaller parts that each fall within the allowed maximum value.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE11 (Data Dictionary), or SPRO (Customizing).
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or Business Add-Ins (BAdIs) that might affect the processing of service lines.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional insights into configuration settings.
  
  By following these steps, you should be able to identify the cause of the SE402 error and implement a suitable solution.