How To Fix SE304 - Line type "open quantity" cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 304

• Message text: Line type "open quantity" cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SE304 - Line type "open quantity" cancelled ?

  The SAP error message SE304, which states "Line type 'open quantity' cancelled," typically occurs in the context of sales order processing, particularly when dealing with open quantity lines in sales documents. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause:
  
  Order Changes: The error may occur if there have been changes to the sales order that affect the open quantity line, such as changes in delivery dates, quantities, or item statuses.
  Stock Availability: If the stock for the item is not available or has been reserved for another order, the system may cancel the open quantity line.
  Delivery Issues: If there are issues with the delivery process, such as a delivery being canceled or not being able to fulfill the order, it can lead to this error.
  Configuration Issues: Incorrect configuration in the sales order processing or item category settings can also lead to this error.
  Document Flow: If there are inconsistencies in the document flow (e.g., if a related document has been canceled), it can affect the open quantity line.
  
  Solution:
  
  Check Order Status: Review the sales order to ensure that all line items are correctly configured and that there are no inconsistencies in the order status.
  Review Stock Levels: Verify the stock availability for the items in question. If stock is not available, consider adjusting the order or replenishing stock.
  Analyze Document Flow: Check the document flow for the sales order to identify any related documents that may have been canceled or modified.
  Adjust Delivery Dates: If the issue is related to delivery dates, consider adjusting them to ensure they align with stock availability and production schedules.
  Configuration Review: Consult with your SAP configuration team to ensure that the item category and sales order settings are correctly configured.
  Recreate the Order: In some cases, it may be necessary to recreate the sales order if the issue persists and cannot be resolved through other means.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VA03 (Display Sales Order) to review the sales order details and VA02 (Change Sales Order) to make necessary adjustments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  User Documentation: Refer to SAP user documentation or help files for additional guidance on handling sales orders and understanding line types.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.