How To Fix SDTS_MAP020 - SDTS: CCMS agent &1 did not report DB host for &2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SDTS_MAP - SDTS_BADI_MAP - Messages for Downtime Mgmt Key Mapping

• Message number: 020

• Message text: SDTS: CCMS agent &1 did not report DB host for &2&3&4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SDTS_MAP020 - SDTS: CCMS agent &1 did not report DB host for &2&3&4 ?

  The SAP error message SDTS_MAP020 indicates that the CCMS (Computing Center Management System) agent did not report the database host for a specific system. This can occur in various scenarios, particularly when monitoring systems or when there are issues with the configuration of the CCMS agent.
  Cause:
  
  CCMS Agent Configuration: The CCMS agent may not be properly configured to report the database host information.
  Network Issues: There may be network connectivity issues between the CCMS agent and the database host.
  Database Instance Not Running: The database instance may not be running or may not be accessible.
  Authorization Issues: The user under which the CCMS agent is running may not have the necessary permissions to access the database host information.
  Version Compatibility: There may be compatibility issues between the CCMS agent and the database version.
  
  Solution:
  
  
  Check CCMS Agent Configuration:
  
  Ensure that the CCMS agent is correctly configured to monitor the database. This includes checking the configuration files and parameters.
  Verify that the agent is set up to report the correct database host.
  
  
  
  Network Connectivity:
  
  Check the network connection between the CCMS agent and the database host. Ensure that there are no firewalls or network policies blocking the communication.
  
  
  
  Database Status:
  
  Verify that the database instance is up and running. You can check the database logs for any errors or issues that might prevent it from starting.
  
  
  
  Authorization:
  
  Ensure that the user account under which the CCMS agent is running has the necessary permissions to access the database and report its status.
  
  
  
  Update or Patch:
  
  If there are known issues with the version of the CCMS agent or the database, consider applying any relevant patches or updates.
  
  
  
  Restart CCMS Agent:
  
  Sometimes, simply restarting the CCMS agent can resolve temporary issues.
  
  
  
  Check Logs:
  
  Review the logs for both the CCMS agent and the database for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to CCMS and database monitoring for any specific guidance or known issues.
  Documentation: Refer to the official SAP documentation for CCMS and database monitoring for detailed configuration steps and troubleshooting tips.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SDTS_MAP020 error effectively.