How To Fix SDRB115 - Switch to secure mode (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: SDRB - Document Relationship Browser

• Message number: 115

• Message text: Switch to secure mode (see long text)

trados = docu -> bc -> bcsrv -> bcsrvgbt

What causes this issue?

The system assumes that one of the last calls of the Document
Relationship Browser has terminated. To avoid the current call
terminating, the DRB switches to a special secure mode. This mode takes
longer,but is a lot more stable. However, the system may not determine
all of the links.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

See the messages in the log. (Goto -> Log in the menu). You will find
more information there. In particular, you should investigate messages
that indicate syntax errors or similar system errors.
If the log does not contain any further information about syntax errors
or similar, the cause of the error may have been corrected in the
meantime. The next time you call the DRB it should work normally, that
is, not in secure mode.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDRB115 - Switch to secure mode (see long text) ?

  The SAP error message SDRB115, which indicates "Switch to secure mode," typically arises in the context of SAP systems that are configured to use secure communication protocols, such as HTTPS or secure network connections. This error can occur in various scenarios, including when trying to access certain services or when there are issues with the configuration of the secure communication settings.
  Cause:
  
  Insecure Communication Attempt: The system is trying to establish a connection using an insecure protocol (like HTTP) instead of a secure one (like HTTPS).
  Configuration Issues: There may be misconfigurations in the SAP system settings related to secure communication.
  Certificate Issues: Problems with SSL certificates, such as expired certificates or incorrect certificate paths, can lead to this error.
  Network Issues: Firewalls or network settings may be blocking secure connections.
  
  Solution:
  
  Switch to Secure Protocol: Ensure that the application or service you are trying to access is using HTTPS instead of HTTP. Update any URLs or configurations to use the secure protocol.
  Check Configuration Settings:
  
  Verify the settings in the SAP system for secure communication. This can include checking the instance profile parameters related to SSL.
  Ensure that the icm/HTTPS parameters are correctly set in the instance profile.
  
  
  SSL Certificate Management:
  
  Check the SSL certificates being used. Ensure they are valid, not expired, and correctly installed.
  If necessary, update or replace the SSL certificates.
  Use transaction STRUST to manage and check the SSL certificates in the SAP system.
  
  
  Network Configuration:
  
  Ensure that firewalls or network security settings allow secure connections on the required ports (typically port 443 for HTTPS).
  Check for any proxy settings that might be affecting the connection.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SDRB115 for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation on configuring secure communication, including SSL/TLS settings.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as STRUST for managing SSL certificates and RZ10 for profile parameters.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.