How To Fix SDOKQUEIDX007 - Error while deindexing the PHIO

SAP Error Message - Details

• Message type: E = Error

• Message class: SDOKQUEIDX - Message Class for Queueing and Indexing (new)

• Message number: 007

• Message text: Error while deindexing the PHIO

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SDOKQUEIDX007 - Error while deindexing the PHIO ?

  The SAP error message SDOKQUEIDX007 indicates that there was an error while deindexing a PHIO (Persistent Hierarchical Information Object) in the SAP Document Management System (DMS). This error typically occurs during operations that involve the indexing or deindexing of documents or objects in the DMS.
  Cause:
  The error can be caused by several factors, including:
  
  Database Issues: Problems with the database that stores the index information can lead to deindexing failures.
  Locking Issues: If the PHIO is locked by another process or user, it may not be possible to deindex it.
  Configuration Issues: Incorrect configuration settings in the DMS or the indexing service can lead to errors.
  Corrupted Index: The index itself may be corrupted, preventing successful deindexing.
  System Performance: High system load or performance issues can also lead to timeouts or failures during the deindexing process.
  
  Solution:
  To resolve the SDOKQUEIDX007 error, you can try the following steps:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no issues with the data.
  Release Locks: If the PHIO is locked, identify the locking process and release the lock if appropriate.
  Reindexing: If the index is corrupted, you may need to reindex the affected PHIOs. This can often be done through transaction SARA or using specific DMS transactions.
  Check Configuration: Verify the configuration settings for the DMS and the indexing service to ensure they are correct.
  System Performance: Monitor system performance and address any bottlenecks that may be affecting the indexing process.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration), SCDO (Document Management), and SLG1 (Application Log).
  SAP Documentation: Refer to the official SAP documentation for DMS and indexing for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.