How To Fix /SDF/ZQLM027 - &1 RTM events collected from server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/ZQLM -

• Message number: 027

• Message text: &1 RTM events collected from server &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/ZQLM027 - &1 RTM events collected from server &2 ?

  The SAP error message /SDF/ZQLM027 &1 RTM events collected from server &2 typically relates to issues in the SAP Landscape Management (LaMa) or SAP System Landscape Directory (SLD) when dealing with Real-Time Monitoring (RTM) events. This error indicates that a certain number of RTM events have been collected from a specific server, which may suggest a problem with the monitoring or data collection process.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the monitoring setup or in the connection between the systems.
  Network Problems: Connectivity issues between the monitoring server and the target server can lead to incomplete or failed data collection.
  Performance Issues: High load on the server may prevent it from processing RTM events in a timely manner.
  Authorization Issues: The user or service account used for monitoring may not have the necessary permissions to access the required data.
  Software Bugs: There may be bugs in the version of the software you are using that affect RTM event collection.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the monitoring setup to ensure they are correct. This includes checking the connection parameters and ensuring that the monitoring agent is properly configured.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between the monitoring server and the target server.
  Monitor Server Performance: Check the performance metrics of the server to see if it is under heavy load. If so, consider optimizing the server or distributing the load.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to collect RTM events. Adjust roles and permissions as needed.
  Update Software: If you suspect a bug, check for updates or patches for your SAP system that may address the issue. Consult SAP Notes for any known issues related to this error message.
  Consult Logs: Review the logs for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to the error message. You can search for the error code or related keywords in the SAP Support Portal.
  Documentation: Refer to the official SAP documentation for Landscape Management or the specific module you are working with for best practices and troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.