How To Fix /SDF/TMWFLOW020 - Approval request sent to Change Manager

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/TMWFLOW -

• Message number: 020

• Message text: Approval request sent to Change Manager

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/TMWFLOW020 - Approval request sent to Change Manager ?

  The SAP error message /SDF/TMWFLOW020 Approval request sent to Change Manager typically indicates that a change request or transport request has been submitted for approval and is awaiting action from the Change Manager. This message is part of the SAP Transport Management System (TMS) and is related to the workflow for managing changes in the SAP environment.
  Cause:
  
  Pending Approval: The change request has been created and submitted, but it requires approval from the designated Change Manager before it can proceed.
  Workflow Configuration: The workflow for change management may be configured to require approvals at certain stages, which is standard practice in many organizations to ensure that changes are reviewed and authorized.
  User Roles and Authorizations: The user who submitted the change request may not have the necessary authorizations to approve or move the request forward, leading to it being sent to the Change Manager.
  
  Solution:
  
  Check Approval Status: The Change Manager should check their workflow inbox or the relevant transaction (e.g., SWI1 for workflow items) to see the pending approval requests.
  Review Change Request: The Change Manager should review the details of the change request to ensure it meets the necessary criteria for approval.
  Approve or Reject: The Change Manager can either approve or reject the request based on the review. If approved, the request will proceed to the next stage in the transport process.
  Communication: If there are issues with the change request, the Change Manager should communicate with the requester to clarify any concerns or required modifications.
  Check Authorizations: Ensure that the user who submitted the request has the appropriate authorizations to create and manage change requests.
  
  Related Information:
  
  Transport Management System (TMS): Familiarize yourself with the TMS in SAP, which includes managing transport requests, change requests, and the approval workflow.
  Workflow Monitoring: Use transaction codes like SWI1 or SWI2_FREQ to monitor and manage workflow items.
  Change Management Best Practices: Implement best practices for change management, including documentation, testing, and communication protocols to streamline the approval process.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or enhancements related to the transport management and approval workflows.
  
  If the issue persists or if there are specific configurations in your SAP environment that may be causing complications, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.