How To Fix /SDF/SDS_MSG004 - Could not retrieve Solution Manager BACK destination.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/SDS_MSG -

• Message number: 004

• Message text: Could not retrieve Solution Manager BACK destination.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/SDS_MSG004 - Could not retrieve Solution Manager BACK destination. ?

  The SAP error message /SDF/SDS_MSG004 Could not retrieve Solution Manager BACK destination typically indicates an issue with the connection between your SAP system and the SAP Solution Manager. This error can occur due to various reasons, such as configuration issues, network problems, or missing authorizations.
  Causes:
  
  Incorrect Configuration: The destination settings for the Solution Manager might not be configured correctly in your SAP system.
  Network Issues: There could be network connectivity problems preventing your SAP system from reaching the Solution Manager.
  Authorization Issues: The user might not have the necessary authorizations to access the Solution Manager.
  Missing or Incorrect RFC Destination: The RFC destination for the Solution Manager might be missing or incorrectly set up in the SAP system.
  Solution Manager Not Available: The Solution Manager system itself might be down or not reachable.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in your SAP system.
  Check the RFC destination that points to the Solution Manager (usually named something like SOLMAN or similar).
  Test the connection to ensure it is working properly.
  
  
  
  Verify Configuration:
  
  Ensure that the configuration for the Solution Manager is correct in your SAP system.
  Check the settings in transaction SOLMAN_SETUP to ensure that the connection to the Solution Manager is properly configured.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing access to the Solution Manager.
  You can use tools like ping or traceroute to check connectivity.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the Solution Manager.
  You may need to consult with your security team to verify the user's roles and authorizations.
  
  
  
  Check Solution Manager Availability:
  
  Ensure that the Solution Manager system is up and running.
  You can check the status of the Solution Manager system or consult with your Basis team.
  
  
  
  Review Logs:
  
  Check the system logs for any additional error messages that might provide more context about the issue.
  Use transaction SM21 to view the system log.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. You can search for notes in the SAP Support Portal.
  Documentation: Review the official SAP documentation for configuring the Solution Manager and setting up RFC destinations.
  Community Forums: Consider checking SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.