How To Fix /SDF/SCMON_CORE040 - Could not determine servers. Exiting data collection.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/SCMON_CORE -

• Message number: 040

• Message text: Could not determine servers. Exiting data collection.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/SCMON_CORE040 - Could not determine servers. Exiting data collection. ?

  The SAP error message /SDF/SCMON_CORE040 Could not determine servers. Exiting data collection. typically occurs in the context of SAP's System Monitoring and Data Collection framework, particularly when there are issues with the configuration or connectivity of the monitored systems.
  Causes:
  
  Configuration Issues: The system may not be properly configured to connect to the required servers. This could be due to incorrect settings in the monitoring configuration.
  Network Issues: There may be network connectivity problems preventing the monitoring tool from reaching the target servers.
  Authorization Problems: The user or service account running the data collection may not have the necessary permissions to access the servers.
  Service Availability: The monitored servers may be down or not responding, leading to the inability to collect data.
  Incorrect Hostnames or IP Addresses: The specified hostnames or IP addresses in the configuration may be incorrect or unreachable.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the monitoring tool to ensure that all server details (hostnames, IP addresses, ports) are correct.
  Network Connectivity: Test the network connectivity to the target servers using tools like ping or telnet to ensure that they are reachable.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to access the servers and perform data collection.
  Server Status: Verify that the monitored servers are up and running. Check for any outages or maintenance activities that might affect their availability.
  Logs and Traces: Check the logs for more detailed error messages that might provide additional context on why the servers could not be determined.
  SAP Notes: Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that might address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific monitoring tool you are using, as it may provide insights into configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to troubleshoot.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SDF/SCMON_CORE040.