How To Fix /SDF/E2E756 - System &1: UTC timer is not correct (difference = &2 s)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/E2E -

• Message number: 756

• Message text: System &1: UTC timer is not correct (difference = &2 s)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/E2E756 - System &1: UTC timer is not correct (difference = &2 s) ?

  The SAP error message /SDF/E2E756 System &1: UTC timer is not correct (difference = &2 s) indicates that there is a discrepancy between the system's UTC (Coordinated Universal Time) timer and the expected time. This can lead to issues with time-sensitive operations in SAP, especially in scenarios involving distributed systems or time-dependent processes.
  Cause:
  
  Clock Drift: The system clock may have drifted due to various reasons, such as incorrect time zone settings, hardware issues, or lack of synchronization with a time server.
  NTP Configuration: The Network Time Protocol (NTP) service may not be configured correctly, or the system may not be able to reach the NTP server.
  Manual Changes: Manual adjustments to the system time can lead to discrepancies, especially if the time is set incorrectly.
  Virtualization Issues: If the SAP system is running on a virtual machine, the host machine's time settings may affect the guest machine.
  
  Solution:
  
  Check System Time: Verify the current system time and compare it with a reliable time source. Ensure that the time zone settings are correct.
  NTP Configuration: 
  
  Ensure that the NTP service is installed and running on the system.
  Configure the NTP service to synchronize with a reliable time server.
  Use commands like ntpq -p (on Linux) to check the status of NTP synchronization.
  
  
  Adjust Time: If there is a significant difference, manually adjust the system time to match the correct UTC time. This can be done using commands like date on Linux or through the system settings on Windows.
  Monitor and Maintain: Regularly monitor the system time and ensure that NTP is functioning correctly to prevent future discrepancies.
  Restart Services: After making changes, it may be necessary to restart certain services or the SAP system itself to ensure that the changes take effect.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to time synchronization issues for specific guidance and troubleshooting steps.
  System Logs: Review system logs for any related errors or warnings that may provide additional context for the issue.
  Documentation: Refer to the official SAP documentation for best practices on time synchronization in SAP environments.
  
  By addressing the underlying cause of the time discrepancy and ensuring proper configuration, you can resolve the error and prevent it from occurring in the future.