How To Fix /SDF/E2E002 - Unable to open external browser

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/E2E -

• Message number: 002

• Message text: Unable to open external browser

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/E2E002 - Unable to open external browser ?

  The SAP error message /SDF/E2E002 Unable to open external browser typically occurs when the SAP system is trying to launch an external web browser for a specific function, but it encounters an issue. This can happen in various scenarios, such as when using SAP Fiori applications or when trying to access web-based content from within the SAP GUI.
  Causes:
  
  Browser Configuration: The system may not be able to find a default web browser configured on the machine.
  SAP GUI Settings: The settings in the SAP GUI may not be correctly configured to open external applications.
  Operating System Restrictions: Security settings or restrictions in the operating system may prevent the SAP system from launching an external browser.
  Missing Browser: The required web browser may not be installed on the machine.
  Network Issues: There may be network-related issues preventing the browser from accessing the required URL.
  
  Solutions:
  
  
  Check Default Browser:
  
  Ensure that a default web browser is set on your operating system. You can do this by going to the system settings and checking the default applications.
  
  
  
  SAP GUI Configuration:
  
  Open the SAP GUI and navigate to Options > SAP GUI Options > HTTP Settings. Ensure that the settings for the external browser are correctly configured.
  
  
  
  Install/Update Browser:
  
  Make sure that a compatible web browser (like Chrome, Firefox, or Edge) is installed and updated to the latest version.
  
  
  
  Check Security Settings:
  
  Review the security settings on your operating system and ensure that there are no restrictions preventing applications from launching external programs.
  
  
  
  Network Configuration:
  
  Verify that there are no network issues or firewall settings that might be blocking access to the URLs you are trying to open.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes or updates that might address this issue. Sometimes, specific patches or updates can resolve known issues.
  
  
  
  Consult IT Support:
  
  If the issue persists, it may be beneficial to consult your IT support team for further assistance, as they may have additional insights or access to system logs that can help diagnose the problem.
  
  
  
  Related Information:
  
  SAP Fiori: If you are using SAP Fiori applications, ensure that the Fiori launchpad is correctly configured and that the necessary services are active.
  Browser Compatibility: Check the compatibility of the browser with the SAP version you are using, as some features may not work with all browsers.
  Documentation: Refer to the official SAP documentation for more detailed troubleshooting steps related to your specific SAP version and environment.
  
  By following these steps, you should be able to resolve the /SDF/E2E002 Unable to open external browser error.