How To Fix /SDF/DB6036 - General configuration data could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SDF/DB6 -

• Message number: 036

• Message text: General configuration data could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SDF/DB6036 - General configuration data could not be found ?

  The SAP error message /SDF/DB6036 General configuration data could not be found typically indicates that the system is unable to locate the necessary configuration data for a specific application or process. This error is often related to the SAP S/4HANA system and can occur in various contexts, such as during the execution of a transaction or when trying to access certain functionalities.
  Causes:
  
  Missing Configuration: The required configuration data for the specific application or module has not been set up in the system.
  Transport Issues: If the configuration was recently transported from another system (e.g., Development to Quality or Production), there may have been issues during the transport process.
  Data Inconsistency: There may be inconsistencies in the database or configuration tables that prevent the system from retrieving the necessary data.
  Authorization Issues: The user may not have the necessary authorizations to access the configuration data.
  Incorrect Customization: Customization settings may have been incorrectly defined or deleted.
  
  Solutions:
  
  Check Configuration: Verify that the necessary configuration data exists in the relevant tables. This may involve checking the configuration settings in the SAP GUI or using transaction codes related to the specific module.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate what went wrong during the transport process.
  Database Consistency Check: Run consistency checks on the relevant database tables to identify and resolve any inconsistencies.
  User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the configuration data.
  Recreate Configuration: If the configuration data is missing, it may need to be recreated manually based on the requirements of the application or process.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module or functionality to ensure that all necessary steps have been followed for configuration.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes that are relevant to the configuration of the specific module you are working with (e.g., SPRO for configuration).
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.