How To Fix SDEST060 - Send either logon or assertion ticket, not both

SAP Error Message - Details

• Message type: E = Error

• Message class: SDEST - Messages for RFC Destinations

• Message number: 060

• Message text: Send either logon or assertion ticket, not both

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDEST060 - Send either logon or assertion ticket, not both ?

  The SAP error message SDEST060 indicates that there is a conflict in the authentication method being used when trying to send a request to the SAP system. Specifically, it suggests that both a logon ticket and an assertion ticket are being sent simultaneously, which is not allowed.
  Cause:
  This error typically occurs in scenarios where:
  
  Authentication Method Conflict: The system is configured to use either a logon ticket or an assertion ticket for authentication, but both are being sent in the request.
  Configuration Issues: There may be misconfigurations in the SAP system or the application that is trying to connect to it, leading to both types of tickets being included in the request.
  Integration Issues: If you are integrating with other systems (like an Identity Provider or a third-party application), the integration might be incorrectly set up to send both types of tickets.
  
  Solution:
  To resolve the SDEST060 error, you can take the following steps:
  
  
  Check Authentication Configuration:
  
  Review the authentication settings in your SAP system and the application making the request. Ensure that only one method (either logon ticket or assertion ticket) is being used.
  If you are using Single Sign-On (SSO), ensure that the configuration aligns with the expected authentication method.
  
  
  
  Modify the Request:
  
  If you have control over the code or the request being sent, modify it to ensure that only one type of ticket is included. Remove either the logon ticket or the assertion ticket based on your authentication strategy.
  
  
  
  Review Integration Settings:
  
  If you are integrating with an external system, check the integration settings to ensure that it is not sending both types of tickets. This may involve checking the configuration of the Identity Provider or the application that is initiating the request.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation related to authentication methods and SSO configurations for specific guidance on how to set up your environment correctly.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes or improvements related to authentication.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configurations and making necessary adjustments, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation on authentication methods, especially regarding SSO and ticket-based authentication.
  
  By following these steps, you should be able to identify the cause of the SDEST060 error and implement a solution to resolve it.