How To Fix SDEST052 - Cannot send SSO ticket

SDEST052 - Overview

• Message type: E = Error

• Message class: SDEST - Messages for RFC Destinations

• Message number: 052

• Message text: Cannot send SSO ticket

What causes this issue?

The <DS:DE.SSO_TICKET_4_JAVA>SAP logon ticket</> cannot be sent because
the value <ZH>'0'</> is configured for the profile parameter <ZH>
login/create_sso2_ticket</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The following configuration of the profile parameters is recommended
when using SAP logon tickets:
login/create_sso2_ticket = 2
login/accept_sso2_ticket = 1

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDEST052 - Cannot send SSO ticket ?

  The SAP error message SDEST052: Cannot send SSO ticket typically occurs in scenarios where Single Sign-On (SSO) is configured but there is an issue with the generation or transmission of the SSO ticket. This can happen in various contexts, such as when trying to access SAP systems or when integrating with other applications.
  Causes:
  
  
  Configuration Issues: Incorrect configuration of the SSO settings in the SAP system or the Identity Provider (IdP).
  Network Issues: Problems with network connectivity that prevent the SSO ticket from being sent or received.
  Expired or Invalid Tickets: The SSO ticket may have expired or is invalid, leading to failure in authentication.
  Missing or Incorrect Certificates: If the certificates used for SSO are missing, expired, or incorrectly configured, it can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to generate or send the SSO ticket.
  System Time Mismatch: If the system time on the SAP server and the