How To Fix SDBALM304 - Version of the liveCache applications (DB procedures)

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 304

• Message text: Version of the liveCache applications (DB procedures)

Description
Version of the liveCache Applications (DB Procedures).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

A value (text or digits) is only reported in this node, if:
This node does not yet contain a value, or
The data collector determines a change in the internal table that
contains the values to be reported
Data Collector
<ZH>Collector C</>
(RZ20 -> SAP CCMS Technical Experts Monitors -> All Monitoring Contexts
,,-> <Name of the database connection> -> Collectors and Internals ->
Collectors -> Collector C)
Preset runtime interval of collector C: 4 hours

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM304 - Version of the liveCache applications (DB procedures) ?

  The SAP error message SDBALM304 typically indicates an issue related to the version of the liveCache applications or database procedures. This error can occur in environments where SAP's liveCache technology is used, often in conjunction with applications like SAP Advanced Planner and Optimizer (APO) or SAP Supply Chain Management (SCM).
  Cause:
  The error message SDBALM304 usually arises due to one of the following reasons:
  
  
  Version Mismatch: The version of the liveCache database procedures does not match the version expected by the SAP application. This can happen after an upgrade or if the liveCache has not been updated properly.
  
  
  Missing Procedures: Some required database procedures may be missing or not properly installed in the liveCache database.
  
  
  Corrupted Procedures: The database procedures may be corrupted or not functioning as intended.
  
  
  Configuration Issues: There may be configuration issues in the liveCache setup that prevent the application from accessing the correct procedures.
  
  
  Solution:
  To resolve the SDBALM304 error, you can follow these steps:
  
  
  Check Version Compatibility:
  
  Verify that the version of the liveCache is compatible with the version of the SAP application you are using. You can refer to the SAP Product Availability Matrix (PAM) for this information.
  
  
  
  Update LiveCache:
  
  If there is a version mismatch, you may need to update the liveCache to the correct version. This can typically be done through the SAP Software Update Manager (SUM) or by following the upgrade procedures outlined in the SAP documentation.
  
  
  
  Reinstall Procedures:
  
  If procedures are missing or corrupted, you may need to reinstall the liveCache database procedures. This can often be done using the SAP transaction codes related to liveCache administration (e.g., /SAPAPO/LCDB).
  
  
  
  Check Configuration:
  
  Review the configuration settings for the liveCache to ensure that they are set up correctly. This includes checking connection parameters and ensuring that the liveCache is properly integrated with the SAP application.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often provide detailed instructions for troubleshooting and resolving specific issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the error message.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for liveCache and the specific application you are using for detailed instructions on setup and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes for liveCache management, such as /SAPAPO/LCDB, /SAPAPO/LCMON, and others that may help in diagnosing the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the SDBALM304 error in your SAP environment.