How To Fix SDBALM216 - Can only determine the cause of the last stop in ONLINE or OFFLINE states

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 216

• Message text: Can only determine the cause of the last stop in ONLINE or OFFLINE states

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM216 - Can only determine the cause of the last stop in ONLINE or OFFLINE states ?

  The SAP error message SDBALM216 indicates that the system is unable to determine the cause of a database instance stop unless the instance is in either the ONLINE or OFFLINE state. This error typically arises in the context of database administration and monitoring, particularly when using the SAP Database Administration tools.
  Cause:
  The error occurs when the system attempts to analyze or retrieve information about a database instance that is not in a state that allows for such analysis. Specifically, if the database instance is in a state other than ONLINE or OFFLINE (for example, if it is in a STARTING, STOPPING, or CRASHED state), the system cannot provide details about the last stop or any issues that may have occurred.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Database Status: Verify the current status of the database instance. You can do this using the SAP HANA Studio, SAP HANA Cockpit, or command-line tools.
  
  
  Wait for State Change: If the database is in a transient state (like STARTING or STOPPING), wait for it to stabilize into either ONLINE or OFFLINE. Once it reaches one of these states, you can re-attempt to determine the cause of the last stop.
  
  
  Review Logs: If the database is in an ONLINE or OFFLINE state, but you still encounter issues, check the database logs for any error messages or warnings that might provide insight into the problem.
  
  
  Use Correct Tools: Ensure you are using the appropriate tools and commands to check the database status and retrieve information about the last stop. For example, using SQL commands or the SAP HANA Studio can provide more detailed insights.
  
  
  Consult Documentation: Refer to the SAP documentation for your specific database version for more detailed troubleshooting steps related to database states and error messages.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the error context.
  
  
  Related Information:
  
  Database States: Familiarize yourself with the different states of a database instance (e.g., ONLINE, OFFLINE, STARTING, STOPPING, CRASHED) and what they signify.
  Monitoring Tools: Utilize SAP monitoring tools like SAP Solution Manager or SAP HANA Cockpit for better visibility into database performance and issues.
  Error Codes: Keep a record of common SAP error codes and their meanings to facilitate quicker troubleshooting in the future.
  
  By following these steps, you should be able to address the SDBALM216 error and gain insights into the database instance's status and any underlying issues.