How To Fix SDBALM143 - Time of the last check of the shutdown cause

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 143

• Message text: Time of the last check of the shutdown cause

Description
Time of the last check of the cause of the OFFLINE state as a
timestamp: YYYYMMDDHHMMSS
Data Collector
<ZH>Collector A</>
(RZ20 -> SAP CCMS Technical Experts Monitors -> All Monitoring Contexts
,,-> <Name of the database connection> -> Collectors and Internals
-> Collectors -> Collector A)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Preset runtime interval of Collector A: 5 minutes

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM143 - Time of the last check of the shutdown cause ?

  The SAP error message SDBALM143 typically relates to issues with the database or system shutdown process. This message indicates that the system is unable to determine the cause of the last shutdown, which can be critical for diagnosing issues related to system stability and performance.
  Cause:
  
  Unexpected Shutdown: The system may have experienced an unexpected shutdown due to hardware failure, power loss, or other critical errors.
  Database Issues: There may be issues with the database that prevent it from logging the shutdown cause properly.
  Configuration Problems: Incorrect configuration settings in the SAP system or database can lead to this error.
  Insufficient Logging: The logging level may not be set to capture detailed information about shutdown events.
  
  Solution:
  
  Check System Logs: Review the system logs (transaction SM21) and database logs to identify any errors or warnings that occurred around the time of the last shutdown.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. This may involve checking for corruption, performance issues, or configuration errors.
  Review Configuration: Ensure that the SAP system and database configurations are correct and optimized for your environment.
  Increase Logging Level: If necessary, increase the logging level to capture more detailed information about shutdown events in the future.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Restart: If the issue persists, consider restarting the system to see if it resolves the problem. However, ensure that you have backups and that it is safe to do so.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM21 (System Log), ST22 (Dump Analysis), and DBACOCKPIT (Database Cockpit) for further analysis.
  SAP Notes: Regularly check for updates or patches that may address known issues related to system shutdowns.
  Documentation: Refer to SAP documentation for best practices on system maintenance and monitoring to prevent future occurrences of this error.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the SDBALM143 error message.