How To Fix SDBALM056 - Kernel version of the liveCache instance

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 056

• Message text: Kernel version of the liveCache instance

Data Collector
<ZH>Collector D</>
(RZ20 -> SAP CCMS Technical Experts Monitors -> All Monitoring Contexts
,,-> <Name of the Database Connection> -> Collectors and Internals
-> Collectors -> Collector D)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Preset runtime interval of Collector D: 24 hours

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM056 - Kernel version of the liveCache instance ?

  The SAP error message SDBALM056 typically indicates an issue related to the kernel version of the liveCache instance in the SAP system. This error can arise when there is a mismatch between the kernel version of the liveCache and the expected version required by the SAP system.
  Cause:
  
  Kernel Version Mismatch: The liveCache instance is running a kernel version that is not compatible with the version of the SAP application or database you are using.
  Outdated Kernel: The kernel version may be outdated and not support the features or functionalities required by the current SAP system.
  Upgrade Issues: If there has been a recent upgrade to the SAP system, the liveCache kernel may not have been updated accordingly.
  
  Solution:
  
  Check Kernel Version: Verify the current kernel version of the liveCache instance. You can do this by accessing the liveCache administration tools or using transaction codes in the SAP GUI.
  Update Kernel: If the kernel version is outdated or incompatible, download the latest kernel version from the SAP Service Marketplace or the SAP Support Portal. Follow the appropriate procedures to update the liveCache kernel.
  Compatibility Check: Ensure that the kernel version you are updating to is compatible with your SAP system version. Refer to the SAP Notes or documentation for compatibility information.
  Restart Services: After updating the kernel, restart the liveCache instance and any related services to ensure that the changes take effect.
  Monitor Logs: After making changes, monitor the system logs for any further errors or warnings related to the liveCache instance.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide additional guidance or specific instructions related to the SDBALM056 error.
  Documentation: Refer to the official SAP documentation for liveCache and kernel updates for detailed steps and best practices.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP Support for further assistance.