How To Fix SDBALM013 - liveCache: Database connection

SAP Error Message - Details

• Message type: E = Error

• Message class: SDBALM - SAP DB and liveCache Alert Monitoring

• Message number: 013

• Message text: liveCache: Database connection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDBALM013 - liveCache: Database connection ?

  The SAP error message SDBALM013 typically indicates an issue with the database connection to the liveCache. This error can occur in various scenarios, particularly when the system is trying to access or interact with the liveCache database but is unable to establish a connection.
  Causes:
  
  Database Unavailability: The liveCache database may be down or not running.
  Network Issues: There could be network connectivity problems between the application server and the liveCache database.
  Configuration Errors: Incorrect configuration settings in the SAP system for the liveCache connection.
  Resource Limitations: The database may be experiencing resource limitations, such as memory or CPU constraints.
  Authorization Issues: The user or service account may not have the necessary permissions to access the liveCache database.
  
  Solutions:
  
  Check Database Status: Ensure that the liveCache database is up and running. You can do this by checking the database logs or using database management tools.
  Network Connectivity: Verify that there are no network issues preventing the application server from connecting to the liveCache. You can use tools like ping or telnet to test connectivity.
  Review Configuration: Check the configuration settings in the SAP system for the liveCache connection. Ensure that the connection parameters (like hostname, port, and database name) are correct.
  Monitor Resources: Use monitoring tools to check the resource usage of the liveCache database. If it is under heavy load, consider optimizing queries or increasing resources.
  Check Authorizations: Ensure that the user or service account has the necessary permissions to access the liveCache database. You may need to consult with your database administrator for this.
  Restart Services: If the issue persists, consider restarting the liveCache database service or the SAP application server to refresh the connections.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to liveCache and the specific error message for any patches or updates that may address the issue.
  Documentation: Refer to the official SAP documentation for liveCache for configuration and troubleshooting guidelines.
  Support: If the problem cannot be resolved, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SDBALM013 error related to the liveCache database connection.