How To Fix SD_PROGRESS_LOG017 - Step &1 failed: Time out appeared with &2 open tasks.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_PROGRESS_LOG -

• Message number: 017

• Message text: Step &1 failed: Time out appeared with &2 open tasks.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_PROGRESS_LOG017 - Step &1 failed: Time out appeared with &2 open tasks. ?

  The SAP error message SD_PROGRESS_LOG017 indicates that a specific step in a process has failed due to a timeout, and it mentions that there are open tasks that are causing this issue. This error typically occurs in the context of Sales and Distribution (SD) processes, particularly when dealing with long-running transactions or processes that involve multiple steps.
  Causes:
  
  Long-Running Processes: The process may be taking longer than expected due to data volume, system performance issues, or inefficient processing logic.
  Database Locks: There may be locks on database tables that are preventing the process from completing.
  System Performance: High system load or resource constraints (CPU, memory, I/O) can lead to timeouts.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to unexpected behavior and timeouts.
  Network Issues: If the process involves communication over a network, delays or interruptions can cause timeouts.
  
  Solutions:
  
  Increase Timeout Settings: If the process is expected to take a long time, consider increasing the timeout settings in the relevant configuration.
  Optimize Processes: Review the process for inefficiencies. This may involve optimizing queries, reducing data volume, or breaking the process into smaller steps.
  Check for Locks: Use transaction codes like SM12 to check for and resolve any database locks that may be affecting the process.
  Monitor System Performance: Use tools like ST03N or SM66 to monitor system performance and identify any bottlenecks.
  Review Configuration: Ensure that the configuration settings related to the process are correct and optimized for performance.
  Run in Background: If applicable, consider running the process in the background to avoid timeouts due to user session limits.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Performance Tuning: Consider engaging with SAP Basis or performance tuning experts if the issue persists, as they can provide deeper insights into system performance and configuration.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SD_PROGRESS_LOG017 error message.