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How To Fix SD_PRODUCT_HIER001 - The combination of sales org. &1 distribution channel &2 is not allowed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD_PRODUCT_HIER - SD Product Hierarchy Messages

  • Message number: 001

  • Message text: The combination of sales org. &1 distribution channel &2 is not allowed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SD_PRODUCT_HIER001 - The combination of sales org. &1 distribution channel &2 is not allowed. ?

    The SAP error message SD_PRODUCT_HIER001 indicates that there is an issue with the combination of the sales organization and distribution channel in the context of product hierarchy or sales data. This error typically arises when trying to process sales documents (like sales orders, quotations, etc.) where the specified combination of sales organization and distribution channel is not valid or not configured in the system.

    Cause:

    1. Configuration Issues: The sales organization and distribution channel combination may not be properly configured in the system. This could be due to missing entries in the relevant customizing settings.
    2. Product Hierarchy Settings: The product may not be assigned to the correct product hierarchy for the specified sales organization and distribution channel.
    3. Master Data Issues: The material master or customer master data may not have the necessary settings for the specified sales organization and distribution channel.
    4. Sales Area Not Defined: The sales area (which consists of sales organization, distribution channel, and division) may not be defined for the product in question.

    Solution:

    1. Check Configuration:

      • Go to the SAP customizing transaction (SPRO) and navigate to the relevant settings for Sales and Distribution.
      • Ensure that the combination of sales organization and distribution channel is defined and active.
    2. Verify Product Hierarchy:

      • Check if the product is assigned to the correct product hierarchy for the sales organization and distribution channel.
      • You can do this by checking the material master data (transaction MM03) and reviewing the sales views.
    3. Review Master Data:

      • Check the material master (transaction MM03) for the specific material and ensure that it is set up for the relevant sales organization and distribution channel.
      • Similarly, check the customer master (transaction XD03) to ensure that the customer is set up correctly for the sales area.
    4. Define Sales Area:

      • If the sales area is not defined for the product, you may need to create or adjust the sales area settings in the material master.
    5. Consult Documentation:

      • Review SAP documentation or help resources for additional guidance on configuring sales organizations and distribution channels.

    Related Information:

    • Transaction Codes:
      • MM03: Display Material Master
      • XD03: Display Customer Master
      • SPRO: Customizing Implementation Guide
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
    • User Roles: Ensure that the user has the necessary authorizations to access and modify the relevant master data and configuration settings.

    By following these steps, you should be able to identify and resolve the issue causing the SD_PRODUCT_HIER001 error message in SAP.

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