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How To Fix SD_LISEXC_MSG022 - Customer number is required.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD_LISEXC_MSG - Message class for Material Determination maintenance

  • Message number: 022

  • Message text: Customer number is required.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SD_LISEXC_MSG022 - Customer number is required. ?

    The SAP error message SD_LISEXC_MSG022 indicates that a customer number is required for the transaction you are trying to execute. This error typically occurs in the Sales and Distribution (SD) module when a customer-related transaction is initiated without specifying a valid customer number.

    Cause:

    1. Missing Customer Number: The most common cause is that the customer number field is left blank or not filled in correctly in the transaction.
    2. Incorrect Configuration: There may be issues with the configuration of the sales document type or the customer master data.
    3. User Input Error: The user may have inadvertently skipped entering the customer number or entered an invalid customer number.

    Solution:

    1. Enter Customer Number: Ensure that you enter a valid customer number in the appropriate field before executing the transaction. This is usually found in the header or item details of the sales document.
    2. Check Customer Master Data: Verify that the customer master data is correctly set up in the system. You can do this by navigating to the customer master record (transaction code XD03 for display).
    3. Review Transaction Configuration: If the issue persists, check the configuration settings for the sales document type being used. Ensure that the customer number is a required field in the configuration.
    4. User Training: If this error is frequently encountered, consider providing additional training to users on how to properly enter customer information in the system.
    5. Debugging: If you have access to technical support, you may want to debug the transaction to see if there are any underlying issues causing the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) where this error might occur.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
    • Documentation: Review SAP documentation or help files related to Sales and Distribution for more context on customer data requirements.

    If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the SD module for further assistance.

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