How To Fix SD_FREE_GOODS_MSG037 - The quantity must be greater than '&1'.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_FREE_GOODS_MSG - Message class for Free Goods maintenance

• Message number: 037

• Message text: The quantity must be greater than '&1'.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_FREE_GOODS_MSG037 - The quantity must be greater than '&1'. ?

  The SAP error message SD_FREE_GOODS_MSG037 indicates that there is an issue with the quantity specified for free goods in a sales document. The message states that the quantity must be greater than a specified value (represented by &1). This typically occurs in the context of free goods promotions where certain conditions must be met for the promotion to be valid.
  Cause:
  
  
  Quantity Constraints: The error usually arises when the quantity of the main item being sold does not meet the minimum requirement to qualify for free goods. For example, if the promotion states that a customer must purchase at least 10 units to receive free goods, and the user enters a quantity of 9, this error will be triggered.
  
  
  Configuration Issues: There may be issues with the configuration of the free goods promotion in the system. This could include incorrect settings in the condition records or the promotion not being properly defined.
  
  
  Sales Document Type: The sales document type being used may not be configured to allow free goods, or there may be restrictions based on the type of sales order.
  
  
  Solution:
  
  
  Check Quantity: Verify the quantity entered for the main item in the sales order. Ensure that it meets the minimum quantity requirement specified in the free goods promotion.
  
  
  Review Free Goods Configuration: 
  
  Go to the condition records for free goods and check the settings. Ensure that the minimum quantity for the promotion is correctly defined.
  Check if the promotion is active and valid for the customer and material combination.
  
  
  
  Sales Document Type Settings: 
  
  Ensure that the sales document type being used allows for free goods processing. You may need to consult with your SAP configuration team to verify this.
  
  
  
  Consult Documentation: If you have access to SAP documentation or help files, review them for any specific guidelines related to free goods promotions.
  
  
  Testing: If changes are made to the configuration, test the sales order again to ensure that the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage free goods conditions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on free goods processing.
  User Exits or BAdIs: If custom logic is implemented in your SAP system, check if there are any user exits or BAdIs that might affect free goods processing.
  
  If the issue persists after checking these areas, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.