How To Fix SD_FREE_GOODS_MSG028 - Additional material for free goods is required.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_FREE_GOODS_MSG - Message class for Free Goods maintenance

• Message number: 028

• Message text: Additional material for free goods is required.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_FREE_GOODS_MSG028 - Additional material for free goods is required. ?

  The SAP error message SD_FREE_GOODS_MSG028 indicates that additional material for free goods is required in the sales order or delivery process. This typically occurs in the context of free goods promotions where a certain quantity of paid goods entitles the customer to receive additional goods for free.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Incomplete Configuration: The free goods determination procedure may not be correctly configured in the system.
  Missing Free Goods Item: The sales order does not have the necessary free goods item added, or the conditions for free goods are not met.
  Incorrect Quantity: The quantity of the paid goods does not meet the threshold required to trigger the free goods.
  Master Data Issues: The material master data for the free goods may not be set up correctly, or the free goods item may not be linked properly to the main item.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Free Goods Configuration:
  
  Go to the configuration settings for free goods in the SAP system (Transaction code: SPRO).
  Ensure that the free goods determination procedure is correctly set up and that the necessary conditions are defined.
  
  
  
  Review Sales Order:
  
  Check the sales order to ensure that the required paid goods quantity is entered.
  Verify that the free goods item is included in the order. If not, you may need to add it manually or check the determination settings.
  
  
  
  Validate Master Data:
  
  Ensure that the material master data for both the paid and free goods is correctly maintained.
  Check if the free goods item is properly linked to the main item in the material master.
  
  
  
  Check Pricing Conditions:
  
  Review the pricing conditions to ensure that the free goods are being calculated correctly based on the pricing procedure.
  
  
  
  Test with Different Scenarios:
  
  If possible, create a test sales order with different quantities to see if the free goods are being triggered correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on free goods configuration and troubleshooting.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO (Customizing)
  VA01 (Create Sales Order)
  VA02 (Change Sales Order)
  VA03 (Display Sales Order)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on free goods configuration.
  
  
  User Exits and BAdIs: If custom logic is implemented, ensure that any user exits or BAdIs related to free goods are functioning as expected.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.