How To Fix SD_FREE_GOODS_MSG028 - Additional material for free goods is required.

SD_FREE_GOODS_MSG028 - Overview

• Message type: E = Error

• Message class: SD_FREE_GOODS_MSG - Message class for Free Goods maintenance

• Message number: 028

• Message text: Additional material for free goods is required.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

SD_FREE_GOODS_MSG028 - Details

• The SAP error message SD_FREE_GOODS_MSG028 indicates that additional material for free goods is required in the sales order or delivery process. This typically occurs in the context of free goods promotions where a certain quantity of paid goods entitles the customer to receive additional goods for free.
  
  Cause:
  The error usually arises due to one of the following reasons:
  
  Incomplete Configuration: The free goods determination procedure may not be correctly configured in the system.
  Missing Free Goods Item: The sales order does not have the necessary free goods item added, or the conditions for free goods are not met.
  Incorrect Quantity: The quantity of the paid goods does not meet the threshold required to trigger the free goods.
  Master Data Issues: The material master data for the free goods may not be set up correctly, or the free goods item may not be linked properly to the main item.
  
  
  Solution:
  To resolve the error, you can take the