How To Fix SD_F2499_MSG007 - Customer material &1 has already been used for material &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD_F2499_MSG - F2499 Messages

  • Message number: 007

  • Message text: Customer material &1 has already been used for material &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SD_F2499_MSG007 - Customer material &1 has already been used for material &2 ?

    The SAP error message SD_F2499_MSG007 indicates that a specific customer material (identified by &1) has already been assigned or used for a different material (identified by &2). This typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with customer-specific materials or configurations.

    Cause:

    1. Duplicate Assignment: The customer material number is already linked to another material in the system, which prevents it from being reused for a different material.
    2. Configuration Issues: There may be incorrect configurations in the material master or customer master data that lead to this conflict.
    3. Data Integrity: The system is designed to maintain data integrity, ensuring that each customer material is uniquely associated with a single material.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Existing Assignments:

      • Use transaction codes like MM03 (Display Material) or VD03 (Display Customer) to check the existing assignments of the customer material and the material in question.
      • Verify if the customer material is indeed linked to another material.
    2. Modify or Remove Assignment:

      • If the customer material is incorrectly assigned, you may need to modify or remove the existing assignment. This can be done using transaction codes like MM02 (Change Material) or VD02 (Change Customer).
      • Ensure that the changes comply with business rules and data integrity requirements.
    3. Create a New Customer Material:

      • If the customer material must be used for a different material, consider creating a new customer material number that can be uniquely associated with the desired material.
    4. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific guidelines related to customer material assignments in your organization.
    5. Check Customizations:

      • If your organization has custom developments or enhancements, check if any custom logic is affecting the assignment of customer materials.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, MM02, VD03, VD02, and VA01 (Create Sales Order) to navigate through material and customer data.
    • SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address known issues.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to customer and material data.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.

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